How it works
One buyer. One quote. One inspection. One payment.
- 1. Get a quote
Search your model, answer a few questions about condition and lock status, and see a fair estimate. Every quote lists what it assumes — turns on, no cracks, activation lock off, and so on. Save it to your email if you're not ready to send it in.
- 2. Send your device
We email you a free prepaid Canada Post label. Pack the device in a padded box with the battery installed, remove your SIM, and hand the package to a postal outlet so it's scanned into tracking. Track the shipment from your dashboard.
- 3. We inspect it
Our team verifies the device against your answers. Target turnaround: 1–2 business days from receipt. If the device matches, we confirm the offer. If it differs, we send a revised offer with a plain-language reason for every line and a photo when relevant — and adjustments can go up too.
- 4. Get paid
Once you accept, we pay by Interac e-Transfer, typically within 2 business days of confirmation. Cheque is available as a fallback.
Our revised-offer policy
If our inspection finds something different from what you described, we send a revised offer that shows:
- The original quote and the revised amount, side by side.
- Each adjustment with a plain-language reason (and a photo when it matters).
- A 7-day decision window with reminders on day 3 and day 6.
You can accept and be paid, or decline and we ship it back to you free. We never auto-accept a major reduction on your behalf.